According to the Public Relations and International Affairs Department of Arak Metropolitan Municipality, Faraji, Deputy for Planning and Human Capital Development of Arak Metropolitan Municipality, speaking to a group of managers and experts, emphasized the importance of turning innovative ideas into practical achievements in modern urban management. He described the suggestions system as a vital bridge between managers and experts and stated: leveraging the specialized opinions of employees and officials in the organization is one of the most effective ways to remove existing bottlenecks and optimize operational processes.
The municipality’s deputy for planning added in explaining the implementation process of this system: all received suggestions, after being registered in the system, are reviewed by a specialized committee and prioritized based on technical and economic criteria. Ultimately, the results and feedback related to each suggestion will be communicated to applicants through the user panel.
Faraji continued by pointing to the necessity of moving from theory to action, emphasizing: the main criterion in the effectiveness of this system is the speed of turning suggestions into implementation. Categorizing suggestions based on their impact and ease of implementation will increase the motivation of employees and citizens to participate.
He concluded by noting: the support of the municipality’s senior management ensures that this system moves beyond a symbolic approach and delivers results. This perspective, in addition to improving productivity, increases the satisfaction of internal and external stakeholders and provides a dynamic environment for innovation and creativity within the municipality.